Performance Management in a Tighter Economy
As we move to tighter economic conditions, Performance Management is becoming critically important to organisations and managers. In the last few years, there has been a tremendous move from traditional reactive Appraisal systems to proactive Performance Management processes.
Sidebar Summary using Visualforce
About a year ago, I posted about the Sidebar Summary. The Sidebar Summary exists in the Salesforce.com sidebar and displays the counts of some important queries. The counts are also hyperlinks to a view or report representing that query. It’s a...
Read more about Sidebar Summary using Visualforce...The Google model and B2B
Earlier this month my friends at Postini-Google announced they were dropping prices for their signature anti-spam service by up to 90% - down to $3 - $12 per user per year, from $35 per user per year. This would seem to be consistent with the Google...
Read more about The Google model and B2B...Product Management by Committee?
I came across an interesting blog post entitled “Product management by committee. How sustainable is it?“.
The topic is a very good one as many early stage technology companies are founded and launched without a dedicated Product Management...
Read more about Product Management by Committee?...CPAs Need An Industrial Revolution
I liked the cover story in this week's Accounting Today - See Ya CD's, Software as a Service is Finally Catching On - by Liz Gold. She is on to...
Read more about CPAs Need An Industrial Revolution...Performance Culture vs Software
The main telltale is whether the CEO agrees to meet the software or performance training/consulting providers. In most cases, we've found the the organisation will go with the software solution when the CEO is not directly involved. If the CEO gets...
Read more about Performance Culture vs Software...Designing for Gestures - Lessons From Print
As a digital and web designer, most of my work has traditionally lived on a screen. Sure, I believe in the power of hand-sketching concepts and paper prototyping, but after a certain point in a project my focus moves to, and stays with, the...
Read more about Designing for Gestures - Lessons From Print...MX 2009 Speaker publishes Forrester’s 2008 Custome
Forrester has just released in 2008 Customer Experience Index. (Registration required to download). The Index was compiled by Bruce Temkin, who will keynote Day 1 of MX 2009. The results confirm what we all suspect — retailers and hotels rank the...
Read more about MX 2009 Speaker publishes Forrester’s 2008 Customer Experience Index...Carrefour and Teradata and More...
Ah, here's a dateline from First Coffee's old stomping grounds, Istanbul, with the news that Teradata Corporation has announced that European retailing behemoth Carrefour is expanding its Teradata Active Enterprise Data Warehouse environment to...
Read more about Carrefour and Teradata and More......